Room Attendant - Hilton Aruba Caribbean Resort & Casino
Hilton
room-attendant-hilton-aruba-caribbean-resort-casino-g3nwml
Description
A Room Attendant cleans and maintains assigned guest rooms/suites according to hotel standards, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing linens and amenities. Reports rooms as clean and available and communicates maintenance issues promptly.
- Stocks and maintains the housekeeping cart.
- Removes used linens, towels, and amenities.
- Greets guests warmly and responds to special requests.
- Cleans balconies, when applicable.
- Ensures rooms are clean, well-stocked, and guest-ready.
The responsibilities of a room attendant include:
- cleans the rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
- Strip dirty linens/towels and remove used amenities from room/suite.
- Check the maid cart for supplies and stock as needed.
- Greet guests immediately with friendly/sincere acknowledgement.
- Replenish linen and guest amenities.
- Clean balconies, if applicable. Respond to special requests by guests (such as providing extra amenities or service time requests).
Supportive Functions:
- Provide customer service to guests, including information about hotel services, activities, and local attractions.
- Assists co-workers, as requested.
Other Duties:
- Assists with team projects, when needed
- Other tasks as requested by management
Required Qualifications:
- Education: Lower Vocational Education (Educacion Profesional Basico) or equivalent.
- Language Skills: English basics.
- Additional Language Skills: Spanish, Dutch, and Papiamento are preferred but not required.
Requirements
Nivo: mid level
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